Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support
Focus Area
Open-Source Conversational AI Customer Support & Chatbot Builder
Core Features & Capabilities
•Builds multi-channel customer service chatbots combining AI and live chat. • Features visual drag-and-drop bot design canvas with WhatsApp/Web integrations. • Offers open-source community edition for self-hosted deployment.
Best For
•Reducing time on routine knowledge work
•Centralizing team workflows with AI assistance
Business Owners
Architecture & Security
•Open-Source & Cloud Customer Service Platform built on Node.js and RAG vector search. GDPR compliant.
Pricing Details
•Free open-source community edition; Cloud Basic at $19/mo; Pro plan at $49/mo.