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Zendesk Service Suite

Customer service software for better CX | Zendesk India

Overview

Zendesk customer service software unifies conversations, empowers agents with AI, and improves service quality from day one.

Focus Area

Enterprise AI Customer Service & Helpdesk Ticketing Platform

Core Features & Capabilities

Powers automated customer support with generative AI bots and intelligent ticketing.

Analyzes customer sentiment, summarizes long ticket threads, and assists agents.

Omnichannel support across email, chat, voice, and social media channels.

Best For

Converting text to natural-sounding voiceovers

Building searchable internal knowledge bases

Customer Support Teams

Integrations

ZendeskMake

Architecture & Security

Enterprise Cloud Helpdesk SaaS with integrated AI bot engines and CRM connectors. SOC 2 Type II, ISO 27001 compliant.

Pricing Details

Support Team plan at $19/agent/mo; Suite Growth at $55/agent/mo; Professional at $115/mo.

PricingFree Trial

ComplexityAdvanced

DeploymentCloud

Time to ValueTechnical setup required

API AvailableYes

Free TrialYes

Open SourceNo

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