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Fini
Fini AI | Self-improving AI for Customer Experiences
Overview
Self-improving AI agent that understands customer intent, retrieves the right data, and takes action. Resolves 90% of support tickets with 99% accuracy across voice, chat, and email. Live in 14 days, fully autonomous in 30.
Focus Area
AI Customer Support Agent & Automated Knowledge Base Assistant
Core Features & Capabilities
•Instant Customer Support Resolution: Resolves up to 70% of customer support tickets automatically in sub-seconds.
•Multi-Knowledge Base Ingestion: Ingests Zendesk, Intercom, Notion, and website links to build grounded support bots.
•Seamless Human Escalation Routing: Transfers complex queries smoothly to human agents with full conversation summaries.
Best For
•Automating customer support responses and FAQ handling
•Converting text to natural-sounding voiceovers
•Deploying AI chatbots on websites for lead capture
Customer Support Teams
Integrations
SlackHubSpotSalesforceStripeIntercomZendeskFreshdeskDiscord
Architecture & Security
•Enterprise Support SaaS: Connects via webhooks with Zendesk, Intercom, Kustomer, and Salesforce; SOC 2 certified.
Pricing Details
•Free Plan: $0 (First 50 resolved queries free).
•Pro / Enterprise Plan: Pay-as-you-go per resolved query (~$0.60 / resolved ticket).
Quick Info
PricingFree Trial
ComplexityAdvanced
DeploymentCloud
Time to ValueSetup required
API AvailableYes
Free TrialYes
Open SourceNo